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Legal Advice Centre

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  1. Queen Mary Legal Advice Centre
  2. Clients: How we can help
  3. Legal Advice
  4. Consumer and Contract Law, and Civil Court Procedures

Consumer and Contract Law, and Civil Court Procedures

The Queen Mary Legal Advice Centre offers free preliminary advice on a wide range of contract and consumer law issues. Matters that the Centre has advised on include:

  • Disputes with builders and contractors for unfinished or substandard work
  • Issues with travel agents/holiday providers
  • Vehicle warranties/sales issues
  • Contractual issues with banks, gym memberships, and mobile phone or utilities providers
  • Faulty products
  • Misrepresentation.

If you are experiencing any type of contract or consumer law dispute, please contact us below. Following an appointment with a Student Adviser and qualified legal professional, you will receive a letter advising you on your legal position and the next steps you may take to advance your claim. While we are unable to take your claim forward or provide representation, we will advise you on the process and Court Procedures, so you are fully informed as you navigate the system moving forward.

Contact Us

Check if this clinic is currently accepting enquiries and get in touch here:

If you are navigating the legal system alone as a litigant in person in a civil matter, you may find further support by contacting Support Through Court here: https://supportthroughcourt.org/

The Queen Mary Legal Advice Centre is committed to offering its students and local community opportunities through collaborative work. We focus on offering employability skills to undergraduate law students and beyond and supporting causes that are in line with our ethos and QMLAC values.

One of these collaborations is with Future Leaders UK on our community mentoring scheme. This long-standing collaboration offers undergraduate students across the university the chance to mentor A-level students from East London.

We also run a scheme known as Advocates for Change which offers court marshalling to students, aiming to get more state school students into the Judiciary.

Please contact us on legal-advice-centre@qmul.ac.uk if you are interested in working with us on something new!

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