Third party submissions
The AskQM Frontline Team is able to support requests for a range of graduate documents to be submitted to third parties on your behalf. This page will guide you through the process.
Throughout your studies and beyond into your professional career, you may be asked to enquire with us about how your documents may be sent onto another institution, organisation or employer.
Requests are managed via AskQM on behalf of Registry Services. The team can submit documents to third parties and, where required, include additional wording to confirm specific details. All third-party submissions must be paid for via the QMUL Eshop. Please note that we cannot submit degree certificates on your behalf, as only one certificate may be in circulation at any one time.
Please be advised, you must be awarded to receive an award letter, final transcript or graduate documentation more broadly. If you are not eligible for this, your order may be refunded for you.
Process guidance
From the drop-down tabs below, you can view established third-party submissions we frequently support.
This list is not exhaustive and we can support additional external submissions where required. The guidance below outlines how submissions work, what information may be required, and how to provide any supplementary documents.
World Education Services (WES)
Law School Admissions Council (LSAC)
1. Send your transcript via Email
New York Bar (NY Bar)
If you are applying to the New York State Board of Examiners for the Bar Examination (BOLE), the AskQM Frontline Team can send the documents below directly to the New York State Board of Examiners for the Bar Examination (BOLE) for graduate students.
National Committee on Accreditation (NCA)
There are two methods that Queen Mary graduates can use to share their documents with NCA, please read the guidance below and choose one option. For MBBS graduates, please contact your school to request for final transcripts and award letters to be sent. For Research students, please contact the Research Degrees Office.
1. Send your transcript via Email
Hellenic National Academic Recognition Information Center (DOATAP)
After you have applied to DOATAP, they usually ask Queen Mary University of London to send them electronic copies of your Degree Certificate, Location of Studies Form and Transcript.
The AskQM Frontline Team can email your documents to DOATAP. For MBBS graduates, please contact your school to request for final transcripts and award letters to be sent. For Research students, please contact the Research Degrees Office.
Send your documents via Email
Further Third Party submissions
When submitting to any other submission service or institution, please read the guidance below. For MBBS graduates, please contact your school to request final transcripts and award letters to be sent. For Research students, please contact the Research Degrees Office.
Submitting documents to other institutions
Please follow the instructions below:
- Order and pay for the required documents via our EShop page.
- In your order (under "Additional Information Required"), please include any relevant information. You will need to provide a full address with the telephone number of the recipient you would like this sent to, plus any reference numbers you would like quoted. If you need an additional form completing and sent with your documents, please state that you will send this to reply@ask.qmul.ac.uk.
- If you need additional forms completing and sending with your order, please then send an email to reply@ask.qmul.ac.uk with the form/s attached and include your order number (beginning with "QML") in the email.
- We aim to process your order within 10 working days.
Correspondence via AskQM
Students who need to contact us about third party submissions should log a case via AskQM. When submitting an enquiry, please select the category ‘Studying at Queen Mary’ and the subcategory ‘Official Letters’.
For the attention of third parties, including institutions and document recipients:
Please note that digital documentation orders will be sent from the address reply@ask.qmul.ac.uk.
Documents sent from reply@ask.qmul.ac.uk are authentic and have been produced by Registry Services, Queen Mary University of London.
Please be aware that verification of awards and documentation is still managed via the Hedd Portal, and instructions on how to submit these requests are available on our Hedd Portal webpage.
If your query relates to submissions for an MBBS course or a Research Degree programme, please use the quick links below to navigate to the correct office for your enquiry.