Emergency Support

The team have put together a list of resources for you to access out of office hours.  

If your life is in danger or if you are experiencing a medical (physical or mental health) emergency, call 112. 

Accident and Emergency Department (Gozo General Hospital) 

Triq l-Arcisqof Pietru Pace Victoria, Victoria VCT 2520 

GGH will be able to assist you in a Mental Health crisis. If you do not need an ambulance but you might be at risk of harming yourself or others, you can simply travel to / walk in to GGH, A&E department for help. Professionals will be able to skilfully manage your situation and/or refer students to local psychiatrists, counsellors and group support if necessary.   

Victoria Health Care Centre/Walk in Clinic

Triq Enrico Mizzi, Victoria, Gozo. VCT-2041 

If you have noticed changes in the way you are thinking or feeling over the past few weeks or months that concern you and cause you distress, you should consider going to see a doctor at the Victoria Health Care Centre. The Health Centre is open daily from 8am to 8pm for walk-ins. A Doctor can also refer you to other professionals.  

Helplines, Online Chats & Crisis Management  

Supportline 179 

This is the national Malta helpline for anyone finding themselves in times of difficulty or crisis. It offers support, information and referral services to callers who require assistance. The support line is available 24/7 and all calls are free both from landlines and mobile phones. 

Richmond Foundation 

Richmond foundation 24/7 support helpline can be called on 1770 for those experiencing mental health difficulties. You will be in contact with professionals who can offer emotional support as well as practical guidance. 

Olli chatroom is also available 24/7 run by Richmond Foundation for anyone who would prefer to communicate online. There you will be equally supported emotionally or offered practical guidance. - https://olli.chat/ 

Please visit their website for more information.   http://www.richmond.org.mt/ 

Kellimni 

Kellimni is a 24-hour confidential service based in Malta for young people aged 13-30 years. Kellimni’s mission is to offer one-on-one online support services to service users, mainly youth who are suffering from any form of social exclusion, abuse, neglect, and/or psychological difficulties and/or are in need of emotional, moral and social support. 

They offer an email and multiple-option chat service. 

Please visit their website for more information http://kellimni.com/ 

 

National Mental Health Support Line 1579 

This government-run helpline is available 24/7. 

*New for 2026* Peer to Peer student support platform: TalkCampus

TalkCampus is a student-only platform that can be accessed via a web browser or an app.

Join TalkCampus - anonymous peer support from students who get it. Free access where your college/university provides TalkCampus.

Join millions of other students around the world and get or give instant support. It’s completely free to use and anonymous - no one (including Queen Mary) will know you’re on it.

Take 1 minute to sign up now: see what other students are posting and connect today

1. Download TalkCampus
2. You can sign up now using your Queen Mary email address. You will need to verify your account, you will only need to do this once.

TalkCampus is a safe student community to talk about whatever’s on your mind. Life isn’t always easy and no one should struggle alone. This is your space to share ups and downs, anytime of day or night.

Sign-up today for peer support in your pocket.

Crisis Resolution Malta

Immediate care when you need it most. Free 24/7 crisis line: +356 99339966  

Samaritans - someone to talk to 24 hours a day 

The Samaritans is a free service offering email, telephone listening and support every day of the year. Although you are not currently based in the UK, the Samaritans are accessible to you. For more information, please visit their website for more information.  https://www.samaritans.org/ 

Other Useful Information

Healthcare 

Students can access a private GP appointment for approximately €15-€20 with a local GP. They can also provide referrals to other medical professionals. 

Find a list of family Doctors here: https://www.pharmacy.com.mt/practitioners/family-doctors-gps/ 

Remember your European Health Insurance Card (EHIC or GHIC) and Passport. Non-EU students are required to have private health Insurance. You are legally obliged to apply for residency of Malta if you stay here for more than 90 days.  

Telemedicine Centre: +356 2122 2444 to request a home visit from a GP. 

FSWS (Gozo Branch): +356 22588989 (social work, counselling support) 

International helpline finder: https://findahelpline.com  

Self-help resources: Get.gg - Getselfhelp.co.uk